Practical information

Here you will find answers about practical questions which are relevant during your study.

What is the role of RSM Student Representation?
For more info, go to: RSM Student Representation (RSMSR).
Fri, 14 Apr, 2023 at 3:40 PM
I have problems regarding my student e-mail/ ERNA
Any problems with your student e-mail (ERNA), please contact it.frontoffice@eur.nl.
Wed, 1 Feb, 2023 at 3:24 PM
How do I register for a group on Canvas?
In this video the process of registering for a group on Canvas is explained step by step. 
Wed, 20 Jul, 2022 at 1:40 PM
When does the Academic Year start for B2 and B3 students?
The academic year 2023-2024 for our Bachelor 2 and Bachelor 3 students starts on Monday 4 September 2023. The Academic Calendar for 2023-2024 can be fou...
Thu, 24 Aug, 2023 at 11:09 AM
What configuration should my laptop have?
Operating system Mac OS 11 or higher Windows 10 21H2 or higher Linux: Ubuntu 14.04 LTS, Linux Mint 20, OpenSUSE15.4 Processor Minimum requirement is...
Tue, 8 Aug, 2023 at 10:15 AM
Can I retake a passed/completed course to improve my grade?
We would like to explain per bachelor year how students can register themselves for a course to improve their grades. Below you can find the instructions:...
Wed, 13 Mar, 2024 at 2:56 PM
Where can I find the IBA notice board on Canvas?
The SIN-Online channel IBA Notice Board is replaced by the IBA Notice Board on Canvas. You can subscribe to the Canvas channel via this link. We will po...
Mon, 26 Sep, 2022 at 2:31 PM
Where can I report lost and found objects?
Lost and found items on Campus Woudestein should be reported or handed in to the Hospitality Desk in Sanders Building on the ground floor (LB-029). The ...
Thu, 24 Aug, 2023 at 12:05 PM
I have a complaint. What should I do?
RSM is committed to high quality education and examinations and intends to improve these continuously. Therefore, we need feedback from our students if our ...
Mon, 12 Dec, 2022 at 1:00 PM
How can I deregister for a course?
An explanation on how to register for a course in Osiris can be found in the Osiris Student Manual.
Thu, 24 Aug, 2023 at 12:07 PM