Brief general questions can be asked by e-mail to or by telephone via our general number  + 31 (0)10 4081895 from Monday to Friday from 9 am to 5 pm.

Official requests (e.g. a request for exemption) can be submitted via the Online Request Form, accompanied by all relevant documentation. Except for the following requests which need to be submitted via Osiris Case in Osiris Student: 

  • BSc electives (including exemptions for the BSc Elective Space)
  • Master Free Elective (MFE)
  • Compensation of a B2/B3 course
  • Special exam facilities with regard to a functional impairment
  • Postponement thesis deadline (MSc) 
  • RSM Master Career course exemption (eg Your Future Career)
  • Master Free Elective outside RSM (or RSM core course as MFE)
  • BSc course exemption 

Please note: a (certified copy of a) certificate, grade transcript or diploma will not be accepted in digital form, instead it has to be submitted in its original form to the Examination Board for verification.

Be explicit in addressing the Examination Board. When a course is involved, mention the course’s title, the teacher responsible, and the course’s code. When a test or examination is involved, mention the course’s title and code, the teacher, and the date. Once again, being explicit and clear in your letter helps handling it expediently. Finally, always provide motivation as to why the request is submitted.

You will receive a confirmation of receipt by e-mail when your request is processed. You may expect a decision of the Examination Board within approximately 4 weeks. For more complicated requests, where multiple people are involved in the decision making process, or in the busy months of July and August, it might take longer than 4 weeks to come to a decision. We ask for your understanding.

Postal address

Rotterdam School of Management, Erasmus University
Examination Board RSM, Mandeville building, T5-41
PO Box 1738
3000 DR Rotterdam
The Netherlands

Visiting address

Secretariat Examination Board
Mandeville building, room T5-41
Burgemeester Oudlaan 50